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The Hazelton and Park Hyatt: Yorkville's boutique hotels and discreet arrivals

The Hazelton is where the city's most private guests stay, and its forecourt is designed so that nobody sees them arrive; the Park Hyatt, rebuilt in 2021, has the Avenue Road lay-by and the rooftop bar that everybody knows. Here is how a chauffeur works Yorkville's two boutique doors.

Toronto neighbourhoods, hotels & venues · · 9 min read

The Hazelton and the Park Hyatt, in one paragraph

The Hazelton Hotel (118 Yorkville Avenue) — 77 rooms and the Hazelton Residences above, opened 2007 — has a small forecourt on Yorkville Avenue set back from the street behind a low wall, holding two cars, with a concierge who walks each guest to the car: the most discreet front door in the city and the one the film industry uses during TIFF and year-round. The Park Hyatt Toronto (4 Avenue Road, at Bloor) — the 1936 Park Plaza rebuilt and reopened in 2021 — has a lay-by on Avenue Road's east side just north of Bloor, holding three cars, a valet, and the rooftop bar (the Writers Room, on the 17th floor) and Joni restaurant that make its evenings; its exit is onto Avenue Road and the Bloor traffic it must cross or join. Both hotels face the ROM across Avenue Road and Queen's Park, both are the Yorkville guide's west end, both run on the studios' manifests during TIFF, and both reach Pearson via Avenue Road north to the Allen (35–45 minutes) and Billy Bishop via Avenue Road and University south (20–25).

Yorkville's two boutique hotels are opposites that serve the same guests: the Hazelton is small, residential in scale and built for privacy — a forecourt that hides a car from the street, a concierge who escorts, a bar where the city's actors and musicians drink without being watched — while the Park Hyatt is a landmark, rebuilt from the 1936 Park Plaza with the rooftop bar that has been Toronto's literary and political meeting place for eighty years and an Avenue Road front door that everyone can see. A chauffeur who works both knows the Hazelton's forecourt geometry and its concierge's choreography, the Park Hyatt's lay-by and the Bloor traffic it leaves into, and the way each hotel's guests want to arrive. This guide covers the Hazelton's forecourt and residences, the Park Hyatt's lay-by and rooftop, each concierge's role, the restaurants and bars, the ROM and the district, the Bloor traffic, TIFF at both, the discreet arrival, the airport routes, and a worked day between the two doors.

The Hazelton Hotel's forecourt on Yorkville Avenue
The Hazelton Hotel's forecourt on Yorkville Avenue

The Hazelton's forecourt

The Hazelton's entrance is a forecourt on Yorkville Avenue's north side west of Hazelton Avenue — a short drive set back behind a low stone wall and planting, holding two cars nose-to-tail, with the hotel's doors at its end and a valet who moves cars the moment a guest is inside; the forecourt's geometry means a car in it is invisible from the sidewalk east and west, which is the point. A pre-arranged car enters from Yorkville Avenue (eastbound or westbound — the forecourt takes both), the chauffeur tells the doorman the name, the concierge walks the guest out (the Hazelton's concierges escort every guest to the car, a courtesy that the luxury hotels guide describes as the district's most personal), and the car exits onto Yorkville Avenue in either direction. When the forecourt is full — two cars — the third waits on Hazelton Avenue's curb north of Yorkville Avenue, a quiet residential street, until the valet waves it in.

The Hazelton Residences

The residences above the hotel share the forecourt and the concierge, and the Hazelton's residents are among Yorkville's most regular black car passengers — the standing order for the weekly flight, the 5 a.m. airport run from the forecourt with the night concierge escorting, the evening that begins at ONE's patio downstairs and ends at the same door; a resident's profile carries the forecourt and the concierge's name.

The Park Hyatt's Avenue Road lay-by

The Park Hyatt's entrance is on Avenue Road's east side just north of Bloor — a lay-by cut into the sidewalk in front of the hotel's doors, holding three cars, entered northbound from Avenue Road's curb lane (a car coming south on Avenue Road from Davenport cannot turn in and loops via Prince Arthur or Lowther east to Bedford and south to Bloor, then west and north on Avenue Road; a car from Bloor turns north onto Avenue Road and into the lay-by immediately); a valet directs, the bell staff bring the bags, and the car exits northbound on Avenue Road toward Davenport or, with a left at Prince Arthur, west toward the Annex. At the peaks the lay-by is full and a car waits on Prince Arthur Avenue's curb east of Avenue Road until called. The hotel's Bloor Street side has no entrance a car can use.

The Park Hyatt's rooftop and Joni

The Writers Room bar on the 17th floor — the rooftop that was the Roof Lounge for eighty years, rebuilt with the hotel — and Joni, the ground-floor restaurant, are the hotel's evenings and among the city's; a guest or a visitor leaving the rooftop at 11 is a lay-by pickup at a quiet hour, and a chauffeur told "Writers Room, 11" is in the lay-by at 10:55. The fine dining article counts Joni among the district's rooms and the date night article makes the rooftop the last stop of a Yorkville evening.

The Park Hyatt Toronto's Avenue Road entrance at Bloor Street
The Park Hyatt Toronto's Avenue Road entrance at Bloor Street

ONE and the Hazelton's bar

ONE Restaurant — the Hazelton's ground-floor room with its Yorkville Avenue patio, the district's most-watched terrace — and the hotel's small bar are where the Hazelton's guests and the city's film and music people meet; a pickup from ONE at 10:30 is the forecourt, and a guest who has dined on the patio and wants to leave unseen goes through the lobby to a car the valet has placed at the forecourt's inner end. The privacy and discretion article sets the standard the Hazelton's staff expect of a chauffeur, and the TIFF guide covers the September when ONE's patio is the festival's.

The concierges

Both hotels' concierges know their guests' chauffeurs — the Hazelton's escort every guest to the car and greet a regular chauffeur by name; the Park Hyatt's call the lay-by's valet when a pre-arranged car is due — and a guest who books directly with us tells the concierge, who notes it so the hotel's house car is not sent; the luxury hotels guide covers the concierge's role at every door and the executive assistants' guide the assistant who books a guest's week at the Hazelton from another city.

The ROM and the district

Both hotels face the Royal Ontario Museum — the Park Hyatt directly across Avenue Road and Bloor, the Hazelton a block north-east — and the ROM and AGO article covers the museum's Queen's Park lay-by two minutes from either door; the Gardiner Museum, the University of Toronto's St. George campus (the U of T article) and the Annex are the same two minutes west; and the Yorkville guide covers the boutiques, restaurants and one-way streets east of both. The Four Seasons is three minutes east along Yorkville Avenue and the Four Seasons article covers its door.

The Bloor traffic

The Park Hyatt's lay-by exits onto Avenue Road northbound, which is easy; a car bound for the Gardiner or the Financial District must reach Avenue Road southbound or University, which means a left at Prince Arthur and a loop via Bedford to Bloor — or, simpler, north to Davenport and east to Bay and south, avoiding the Bloor–Avenue Road intersection entirely. The Hazelton's forecourt exits onto Yorkville Avenue in either direction and reaches Avenue Road (west) or Bay (east) in a block. The rush hour article covers Bloor's windows and the Yorkville guide the district's one-way puzzle.

TIFF at both hotels

During the festival's ten days the Hazelton is the studios' most private address — the talent who will not be photographed, the directors' suites, the distributors' deals in the bar — and its forecourt runs on the studios' security manifest with barricades on Yorkville Avenue and the residential entrance's discretion extended to the whole hotel; the Park Hyatt holds the festival's press and its parties on the rooftop, and its lay-by runs on the same manifests. The TIFF guide covers the ten days and a chauffeur working either door in September has the security lead's name and the manifest before arriving.

The airport routes

To Pearson from both: Avenue Road north to Eglinton West, the Allen north, the 401 west to the 427 — 35 to 45 minutes, the route the Pearson to downtown hotels article recommends for Yorkville and the one that avoids Bloor and the Gardiner; the Pearson page books it. To Billy Bishop: Avenue Road south becomes University, south to the Gardiner or Lake Shore, west to Eireann Quay — 20 to 25 minutes; the Billy Bishop guide covers the island and the Pearson vs Billy Bishop comparison the choice.

A worked day between the two doors

6:30 a.m.: a Hazelton resident to Terminal 1 — the night concierge's escort to the forecourt, Yorkville Avenue west to Avenue Road, the Allen, Door A by 7:10. 9:00: a Park Hyatt guest to a Bay Street meeting — the lay-by, north to Davenport, east to Bay, south; twelve minutes. 2:00 p.m.: a film director from the Hazelton to a Lightbox screening — the forecourt's inner end, unseen, King West via Avenue Road and University. 6:45: a couple from the Park Hyatt to Sotto Sotto — the chauffeur suggests the four-minute walk; they take it. 11:10: the Writers Room's last guests to a Rosedale home — the lay-by at a quiet hour. Five bookings, two doors, one concierge's escort, no Bloor left turns.

The Hazelton and Park Hyatt quick reference

ElementThe HazeltonThe Park Hyatt
DoorForecourt on Yorkville Ave, set back behind a wall; 2 carsLay-by on Avenue Road's east side north of Bloor; 3 cars
EnterFrom Yorkville Ave, either directionNorthbound on Avenue Road only; from the north loop via Prince Arthur / Bedford / Bloor
Wait at the peaksHazelton Avenue's curb north of Yorkville AvePrince Arthur's curb east of Avenue Road
ExitYorkville Ave either way; Avenue Road or Bay in a blockNorthbound Avenue Road; to the Gardiner via Davenport & Bay, not Bloor
ConciergeEscorts every guest to the carCalls the valet for a pre-arranged car
EveningsONE's patio and the bar; 10:30 at the forecourtWriters Room rooftop and Joni; 11 at the lay-by
DiscretionThe forecourt itself; the residences' doorThe garage by arrangement
TIFFThe studios' most private address; manifestThe press and the rooftop parties; manifest
PearsonAvenue Road N → Allen → 401 → 427: 35–45 minThe same
Billy BishopAvenue Road / University S: 20–25 minThe same

Booking a car at either hotel

The engine takes each hotel's name as the pickup with the door in the notes; the Yorkville neighbourhood page covers the district; the TIFF guide the ten days when both doors run on a manifest.

The Annex and the university to the west

Both hotels sit at Yorkville's western edge, and the Annex — the Victorian streets west of Avenue Road, the Bloor Street strip of restaurants and the Bloor Cinema, the University of Toronto's St. George campus south of Bloor — is their second neighbourhood: a Park Hyatt guest's dinner on Bloor West of Avenue Road is a five-minute walk, a visiting scholar at the Hazelton for a U of T lecture is the University of Toronto article's pattern with a two-minute drive to the campus's doors, and the Casa Loma and midtown landmarks article covers the castle ten minutes north up Spadina that a visitor at either hotel adds to a morning.

The Park Hyatt's rebuild and what changed at the door

The 2021 rebuild kept the Park Plaza's 1936 tower and replaced the 1960s wing with a new one, moved the hotel's entrance from Bloor's corner to the Avenue Road lay-by, added the residential floors above, and rebuilt the rooftop as the Writers Room; a chauffeur who knew the old door (the Bloor corner, with its taxi rank) relearned the new one — the lay-by's northbound-only entry and the Prince Arthur waiting curb — in the reopening's first week, and the luxury hotels guide records both hotels' doors as they are now.

Booking notes for the two hotels

"Hazelton forecourt" or "Hazelton Residences"; "Park Hyatt, Avenue Road lay-by" — and the guest's name as the hotel has it, the how to book online article's notes field, and during TIFF the studio's security contact; a resident's profile keeps the door and the concierge's name.

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FAQ

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How does the Hazelton's forecourt work?

A short drive set back behind a low wall on Yorkville Avenue, holding two cars and invisible from the sidewalk; the concierge walks every guest to the car, the valet moves cars the moment a guest is inside, and a third car waits on Hazelton Avenue's curb until waved in.

How does a car reach the Park Hyatt's lay-by?

Northbound on Avenue Road only, into the lay-by just north of Bloor; from the north, loop via Prince Arthur or Lowther east to Bedford, south to Bloor, west and north onto Avenue Road; the car exits northbound.

Which is the more discreet hotel?

The Hazelton — its forecourt is designed to hide a car from the street, its concierge escorts, and the film industry uses it year-round and during TIFF; the Park Hyatt's garage serves a discreet arrival by arrangement.

How do I get from the Park Hyatt to the Gardiner without the Bloor left turn?

North on Avenue Road to Davenport, east to Bay, south through Yorkville and the Financial District to the Gardiner's ramps — the chauffeur's route at any busy hour.

Which airport route from Yorkville's west end?

Pearson via Avenue Road north to the Allen and the 401 west, 35 to 45 minutes, avoiding Bloor and the Gardiner; Billy Bishop via Avenue Road and University south to Lake Shore, 20 to 25.

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